FAQ

• Our philosophy centers on uncompromising audio performance, sustainable longevity, and acoustic designs that push the physics of sound. • Each system is handmade with a boutique approach to meet exacting artistic and sonic standards.

• All products are handmade to order. • You will receive your estimated production time and regular updates after purchase. • Standard production time typically ranges from 4 to 12 weeks.

• How long is transit after production? • Once shipped, transit typically takes 1 to 4 weeks depending on your location. • What is your return policy? • Off-the-shelf products in new, unused condition can be returned within 30 days. • Custom products are not eligible for returns. • Do you ship internationally? • For specific shipping inquiries or international requests, please contact us directly via our Contact Page.(https://www.jporterstudios.com/contact)

• We accept major credit and debit cards. • We accept checks